Store Policy

Agreement to Terms

By using this website, you agree to the Terms of Use outlined below. Lumen Rituale (“we,” “our,” or “us”) reserves the right to update or modify these terms at any time without prior notice. Your continued use of this site signifies your acceptance of any revised terms.

Purchasing Our Candles

Lumen Rituale creates and sells individually crafted intention candles made from natural soy wax, botanicals, and other selected materials. Each candle is handmade to order, and as such, variations in appearance or fragrance may occur. All products are purchased at your own discretion and risk.

This item is offered as a spiritual tool. No outcomes are guaranteed. For guidance purposes only. Not a substitute for medical, legal, or financial advice.

Liability Disclaimer

Lumen Rituale candles are designed for mindful, safe use. By purchasing or using our products, you acknowledge that you are responsible for following standard candle safety practices. Lumen Rituale, its owners, and affiliates are not liable for any damages, injuries, or losses that result from misuse, neglect, or failure to follow safety guidelines, including but not limited to fire, property damage, or health-related issues.

We make every effort to ensure the accuracy of information on this website, but we do not guarantee that all content is complete, current, or error-free. We are not liable for any damages resulting from reliance on website content or materials linked from this site.

No advice, written or verbal, provided by Lumen Rituale or its representatives constitutes a warranty or guarantee.

Indemnity

You agree to indemnify and hold harmless Lumen Rituale, its owners, employees, and affiliates from any claims, losses, damages, or expenses (including legal fees) arising from your misuse of this website or violation of these Terms of Use.

All content on this site — including images, graphics, logos, text, and product descriptions — is the property of Lumen Rituale and is protected by Australian copyright and intellectual property laws. Reproduction, distribution, or modification of any site content without prior written consent is strictly prohibited and may result in legal action.

Payment

Payment for all orders must be made in full prior to processing. We accept payment through secure third-party providers and major credit cards. By completing a purchase, you authorise Lumen Rituale to charge the payment method provided. All payments are non-refundable except where required under Australian Consumer Law.

Communication

Lumen Rituale communicates with customers primarily via email. By placing an order or contacting us, you consent to receive communications related to your purchase, order status, and other updates. We are not responsible for issues arising from undelivered or misdirected emails.

Content and Articles

All information shared on this website, including journal entries, blog posts, or other resources, is provided for general interest and educational purposes only. It should not be taken as professional, medical, or legal advice. Lumen Rituale is not responsible for how this content is interpreted or used.

General Terms

This Agreement is governed by the laws of Australia. If any clause within these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect. Headings are for reference only and do not affect interpretation. Failure by Lumen Rituale to enforce any right or provision of these Terms shall not constitute a waiver of that right.

This document represents the entire agreement between you and Lumen Rituale concerning the use of this website and supersedes all prior discussions or communications.

If you have any questions about these Terms or your order, please contact us through the website’s Contact page or by email at hello@lumenrituale.com.au.